Polish Family Support Centre

Confidentiality Policy

Polish Family Support Centre is committed to providing a confidential service to its users. No information given to Polish Family Support Centre will be shared with any other organisation or individual without the user’s expressed permission. However, if a member of PFSC staff is concerned about your safety or have any concerns with regards to your health, the staff member, may decide to go against your wishes. If this is the case, you will be informed first, and will be informed throughout.

For the purpose of this policy, confidentiality relates to the transmission of personal, sensitive or identifiable information about individuals or organisations (confidential information), which comes into the possession of the organisation through its work.

Polish Family Support Centre holds personal data about its staff, users etc. which will only be used for the purposes for which it was gathered and will not be disclosed to anyone outside of the organisation without prior permission. All personal data will be dealt with sensitively and in the strictest confidence internally and externally.

We are also committed to reviewing our policy and good practice annually.

Adopted on:                 11th February 2010

Reviewed date:            03/05/2021